Tesla has introduced a repair for the large touchscreens in sure Mannequin S automobiles and Mannequin X SUVs. In automobiles constructed previous to March 2018, the large, vertically oriented touchscreens can go clean, which implies the motive force loses entry to the rear-view digital camera, the local weather controls, navigation, and infotainment. This drawback is the topic of a security investigation NHTSA introduced again in June.
In accordance with a report at carcomplaints.com, the repair entails changing the 8GB embedded MultiMediaCards within the media management unit with a 64GB MultiMediaCard.
Tesla is referring to the service motion as a guaranty adjustment program, not a recall. It applies to automobiles with lower than 100,000 miles which might be inside eight years of their authentic in-service or supply date.
“The Guarantee Adjustment Program applies solely to Mannequin S and Mannequin X automobiles constructed earlier than March 2018. Mannequin S and Mannequin X automobiles constructed throughout and after March 2018, in addition to all Infotainment Upgrades, should not geared up with the 8GB eMMC, and elements aside from the 8GB eMMC should not included on this Guarantee Adjustment Program,” Tesla mentioned in a press release.
The corporate says it isn’t conscious of any crashes or accidents associated to the defective touchscreens.
NHTSA opened its investigation after receiving 11 complaints alleging untimely failure of the media-control unit as a result of reminiscence wear-out. Tesla used the identical unit in 159,000 2012-2018 Mannequin S and 2016-2018 Mannequin X automobiles constructed via early 2018.
A whole unit failure leads to the lack of audible and visible touchscreen options, comparable to infotainment, navigation, internet shopping, and lack of the rear-camera picture show when in reverse.
Some complaints mentioned the failure might end in a lack of charging skill and that different security alerts may very well be impacted. One driver mentioned he couldn’t clear fogged home windows as a result of he couldn’t change local weather controls.
One other criticism mentioned the failure disabled security displays related to Tesla’s driver-assistance system Autopilot.
The complaints mentioned Tesla had required house owners to pay to exchange the unit as soon as the guarantee expires.
Materials from Reuters was used on this report.